国际学生学费退款纠纷 (International Student Refunds)

Assisting International Students

如果您与您的教育机构或其代理有任何学费退款纠纷, 您首先所需要做的是查询您学校或其代理的内部投诉和申诉程序。在完成内部投诉和申诉后,如果您还是对结果感到不满意或对学校或其代理的退款政策有疑问,我们建议您直接联络海外学生调查专员(Overseas Student Ombudsman)或州政府调查专员。如果您希望我们做您的代理为您联系校方或海外学生调查专员,或者希望我们律师事务所为您出面调解,请用我们的网上联系表格联络我们,并仔细告诉我们您的情况。

In our experience, issues between overseas students and their educational institutions arising from enrolment, visas and course fees are very common. For more information regarding how we can help you, please contact us on +61 2 9687 8885.